What We Are Working On
Welcome to our "What We're Working On" page—a behind-the-scenes look at the exciting projects and improvements we’re building to enhance your Flare experience. Here, you’ll find insights into our current initiatives, the context behind them, and what you can expect in the near future. We’re sharing these updates to keep you informed, gather your feedback, and invite you to collaborate with us as we shape the future of Flare.
Important note: While the goals described below are certain, the definite form and capabilities of the features delivered are subject to change. Reach out to your CSM if you'd like more information.
We’re reimagining Flare’s alerting system with Alert Central, a unified platform for managing all alerts across identifiers and channels. Our current alerting system, while functional, is tightly coupled to identifiers, limiting flexibility, creating inefficiencies, and hindering the scalability of integrations. With foundational work completed Q4 of 2024, we’re now focused on completing the Alert Central project by the end of February, with the goal of delivering a robust, centralized alert management system that enhances operational efficiency and user experience.
- Centralized Alert Management: Users will be able to configure and manage alerts for multiple identifiers and channels from a single interface, streamlining workflows and reducing duplication.
- Improved Flexibility and Customization: Multi-channel alerts and granular control over configurations will allow users to tailor alerts to meet specific organizational needs.
- Enhanced Usability: Seamless data migration, pre-applied filters, and improved documentation will make setting up and managing alerts more intuitive and less error-prone.
- Proactive Monitoring: Integration health checks will notify users of broken alert configurations, ensuring continuity in monitoring and reducing downtime.
- Greater Efficiency: Simplified workflows for creating, managing, and monitoring alerts across multiple identifiers and channels.
- Improved Security Posture: Reduced risk of missed alerts through centralized control and reliable integrations.
- Actionable Insights: A new platform view of fired alerts enables faster, more informed responses.
Monitoring cybercrime channels like Telegram is essential for staying ahead of emerging threats, but being able to do so quickly can be challenging when there’s too much to monitor.
This project will focus on providing users the ability to easily view Flare’s ever evolving source coverage (including Telegram) but also offer new and unique ways to monitor and report on them– without the manual uplift.
- Data Collection Requests: We’re adding an easy way for users to submit requests for sources we don’t already monitor. You’ll be able to track your request and be notified if and when the source you requested becomes available.
- Source Summaries: Users will soon be able to request detailed summaries that highlight topics of interest, and surface details that you might otherwise not notice.
- Faster Insights & Simplified Workflows: Currently, wading through the thousands of events that derive from our sources makes it difficult to find what’s relevant quickly. This project will reduce the effort needed to request, track, and analyze external sources.
We’re making improvements to the Create Custom Intel feature within Threat Flow to provide you with additional flexibility to generate more meaningful Intel. Currently, results may vary or be less detailed than intended due to limited options. With these improvements, you’ll have more flexibility and tools to craft Intel with a more tailored experience
- Question Based Intel: Rather than relying solely on keywords, users can instead ask a question in combination with keywords that must be included (or excluded) in the Dark Web data that Flare searches for to answer your question. This flexibility enables more relevant results.
- Navigate with Confidence: Our new Intel wizard will help guide you through the process of creating Custom Intel, including toggling between the new Question-Based option and our new Source-Based option. You’ll also be able to preview the results before finalizing your Intel, ensuring that the output better aligns with what you’re trying to uncover.
- See the Bigger Picture: The look and feel of our Intel will feature much more detailed and actionable content, moving beyond simple generic summaries.
- More Control, Less Guesswork: With these updates, creating Custom Intel will feel more intuitive and give you the flexibility to focus on exactly what matters most to you.
- Clearer, Actionable Insights: The enhanced Intel format isn’t just about looking better—it’s designed to give you deeper insights.
